Privacy Notice

Privacy Policy for GreatMinds App

1.    Introduction:
a.    Welcome to the GreatMinds App privacy policy. This policy sets out how we, Otter and Scout Limited, use and protect the personal data of our users. We respect your privacy and are committed to protecting your personal data. The data is processed based on your consent, our legitimate interests, and other legal bases as applicable and in accordance with the General Data Protection Regulation (GDPR).
2.    What Data We Collect:
a.    Account Information: When you create an account, we collect your name and email address, which is necessary for the provision of our service and based on your explicit consent with this policy.
b.    App Usage: We collect data on how you use the app, including the prompts you input and the responses from OpenAI, to offer specific service and continually improve our app.
c.    Tracking Data: We use Facebook (Meta) pixel to track user interactions within our app for analysis and improvements, ensuring a better user experience.
3.    How We Use Your Data:
a.    Service Delivery: We use your data to provide you with the core functionalities of the GreatMinds App, including generating creative ideas based on your inputs.
b.    Analysis: We use anonymized and aggregated data to improve our app and provide better services.
c.    Communication: We may use your email to send you updates, newsletters, or important notices related to the app. Users can opt out of promotional communications at any point by contacting us.
4.    Data Sharing:
a.    OpenAI: To generate creative ideas, we send your prompts to OpenAI. While we ensure that no personally identifiable information is transmitted, you should be aware that your queries are processed externally.
b.    Facebook (Meta) Pixel: We use this for tracking purposes. This helps us understand user behavior within our app and improve our services.
c.    Future Storage: We may, in the future, store users' prompts and the responses from OpenAI. If we decide to do this, we will update our privacy policy and inform our users.
5.    Data Protection Rights Under GDPR:
a.    As we operate within the UK, we adhere to the General Data Protection Regulation (GDPR). This means you have the following rights:
i.    Access: You can request access to your personal data.
ii.    Correction: You can have any incomplete or inaccurate data we hold about you corrected.
iii.    Erasure: You can ask us to delete or remove your personal data where there is no good reason for us to continue processing it.
iv.    Objection: You can object to the processing of your personal data.
v.    Transfer: You can request the transfer of your personal data to another party.
vi.    Withdrawal of Consent: You have the right to withdraw your consent at any time. To exercise this right, or any other rights relating to your data, please contact us.
b.    If you wish to exercise any of the rights set out above, please contact us.
6.    Security:
a.    We take data security seriously and have implemented measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and other third parties who have a business need to know.
7.    Data Retention:
a.    We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. Account information is retained for the duration of your use of the GreatMinds App and for a reasonable period thereafter. App usage data is retained for a period of 2 years, after which it is anonymized. Tracking data via Facebook (Meta) pixel is retained according to Facebook's retention policies.
8.    Third-Party Links:
a.    Our app may include links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We recommend users review third-party privacy policies when they leave our app to ensure they understand how their data will be used.
9.    Changes to this Policy:
a.    We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. Where appropriate, we may notify you by email.
10.    Contact Us:
a.    For any questions regarding this privacy policy, please contact us at info@otterandscout.com.

This privacy policy should be read together with our terms and conditions, and in the case of any conflict between the two, the terms and conditions will prevail.